Refund Policy

Effective Date: [December 25, 2024]

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At Markexta (The X Course) https://www.markexta.com/ , we aim to provide high-quality educational content and a seamless learning experience. This Refund Policy outlines the terms and conditions under which refunds may be granted for the purchase of our online courses and related services.

All purchases of our online courses are final and non-refundable. By completing a purchase, you acknowledge and agree to this policy. This applies to all circumstances, including but not limited to:

• Dissatisfaction with course content or presentation.

• User error or inability to access the course due to technical issues not attributable to our platform.

• Change of mind or decision not to use the course.

We encourage all users to thoroughly review course descriptions, preview materials (if available), and ensure compatibility with their learning goals before making a purchase.

By purchasing our courses, you accept the format, style, editing, and design of the content as provided. Refunds will not be issued based on preferences or disagreements regarding these aspects.

While we strive to maintain a seamless platform, we understand that technical issues may arise. In such cases, our team is committed to resolving any platform-related technical problems promptly. Refunds will not be issued for technical issues unless:

• The issue is directly attributable to our platform.

• Our team is unable to resolve the issue within a reasonable timeframe.

Users experiencing technical difficulties are encouraged to contact our support team at markexta@gmail.com for assistance.

In exceptional cases, partial or full refunds may be considered at our sole discretion. These cases may include:

• Duplicate payments made for the same course.

• Failure to deliver the purchased course due to platform errors.

To request a refund in such cases, users must contact us at markexta@gmail.com within 7-14 business days of the purchase date. Refund requests should include the following information:

• Full name.

• Order ID or receipt number.

• Description of the issue or reason for the request.

Approved refunds will be processed within 7-14 business days of confirmation. Refunds will be issued using the original payment method. Please note that additional time may be required for the refund to appear in your account, depending on your financial institution.

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective upon posting. Users are encouraged to review this policy periodically to stay informed of any updates.

If you have questions or require assistance regarding this Refund Policy, please contact us at markexta@gmail.com. Our support team is here to help and address any concerns you may have.

Thank you for choosing Markexta (The X Course) https://www.markexta.com/ . We are committed to providing a valuable and enriching learning experience for all our users.